Terms of Service

These terms govern your use of Management Max, operated by Solarity AI LLC ("we", "us"), registered at 310 Gran Via, Irving, TX 75039. By creating a workspace or using the service you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

1. What the service is

Management Max collects, validates, stores and reports weekly metrics for mobile app companies. Figures reach it in three ways today: a weekly entry form, spreadsheet upload, and a write API using a key you create. It aggregates across apps and across time, flags anomalies and compiles a weekly review.

It is a reporting tool. It does not make decisions for you, and the figures it shows are only as good as the entries behind them.

2. Accounts and workspaces

Signing up creates a company workspace, never a personal account. The person who creates it is its Owner and is accountable for it. The Owner invites colleagues and assigns roles. You are responsible for keeping your credentials confidential and for everything done under your account.

Tell us promptly if you believe an account has been compromised. We may suspend an account we reasonably believe is compromised, and we will tell the Owner when we do.

3. Your data stays yours

You own the data you put into Management Max. You grant us only the licence needed to host, process, back up and display it in order to provide the service, and to produce aggregate statistics that never identify you or your company.

You can export your whole workspace as CSV or JSON at any time, from the Export screen, without asking us. That export includes figures that were refused as non-aggregable, because an export that silently dropped them would misrepresent your own data back to you.

4. Acceptable use

You will not:

• Upload data you do not have the right to process, including personal data about your app's end users
• Attempt to reach another customer's data, or probe, scan or test our security without written permission
• Interfere with the service, or use it to store or distribute malware
• Resell or white-label the service without an agreement that permits it
• Use the service to build a competing product

We may apply rate limits to keep the service available for everyone, and we will tell you before applying one that affects your normal use.

5. Availability

We aim for high availability but do not offer a service level or service credits. The service runs on a single instance, so a failure of that instance takes the product down until it is restored rather than being absorbed automatically. We state this rather than implying redundancy we do not have. Planned maintenance is scheduled away from the weekly close where possible.

If your organisation needs a contractual service level, that belongs in a separate agreement.

6. Suspension and termination

You may stop using the service at any time and ask us to delete your workspace. We may suspend or terminate an account that breaches these terms, or where continuing would expose us or other customers to legal or security risk. Except in an emergency we will give notice and a chance to fix the problem first.

After termination you have 30 days to export your data. After that it is deleted as described in Data Deletion.

7. Confidentiality

Each side will keep the other's non-public information confidential and use it only to perform under these terms. Your metric data is your confidential information.

8. Support

Support is by email at [email protected] during Central Time business hours. We do not promise a response time unless a separate agreement says otherwise.

9. Warranties and liability

The service is provided as is. We do not warrant that it will be uninterrupted or error free, or that figures derived from data you supply are accurate. Business decisions you make from those figures are yours.

To the extent the law allows, neither side is liable for indirect, incidental or consequential loss, or for lost profits, revenue or data. Because the service is currently provided without charge, our total liability is limited to the amount you have paid us, if any, in the preceding twelve months. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

10. Changes to these terms

We may update these terms. Material changes are emailed to the workspace Owner at least 30 days before they take effect. Continuing to use the service after that date means you accept them.

11. Governing law

These terms are governed by the laws of the State of Texas, and the state and federal courts of Dallas County, Texas have exclusive jurisdiction.

12. Contact

Solarity AI LLC, 310 Gran Via, Irving, TX 75039. [email protected]